Quality Control Policy

Based on Toshiba Lighting & Technology Group Quality Control Policy, our biggest mission is to provide our customers with safe and reliable products, services and systems, and we are working to improve the quality from our customers' point of view. By increasing our sensitivity to potential risks and dealing with them swiftly, we strive to eliminate product accidents and improve customer satisfaction. We began this journey 130 years ago, and will continue on to a bright future.

Toshiba Lighting & Technology Group's Basic Policy on Quality Assurance:

Total commitment to people and to the future is the cornerstone of Toshiba's corporate philosophy. While strictly obeying all laws and statutes that affect company operations, we will strive to contribute to society by putting our customers first and providing safe, high-quality products and services with advanced features that will ensure customer satisfaction.

Standards of Conduct for Quality Assurance:

We engage in quality assurance from the customers' point of view.
We observe relevant laws and contracts and respect the rights of customers and third parties.
We maintain quality systems aimed at achieving 100% quality.
We ensure that all of our departments and all of our employees act on this Quality Control Policy.
We aim for essential improvement by investigating the root causes of process failures and aim for prevention through risk analysis.
We collect, analyze and appropriately disclose information with the aim of preventing quality incidents.

We are certified with ISO 9001 and IATF 16949.

Toshiba Lighting & Technology is certified with the ISO 9001 international standard for quality management system and applies it in the development, manufacture, and sales of our products.

ISO 9001

ISO9001

CERTIFICATE
（Certificate No.: QC10J0060）

Click to view the certificate
（PDF:376KB）

IATF 16949

Toshiba Lighting & Technology's Imabari Facility is certified with the IATF 16949 : 2016 standard (Certificate No. : 0401955), which supplements the ISO 9001 standard with additional requirements specific for the automotive industry, and applies it in the development and manufacture of our products.

R&D Center (JNLA accredited testing laboratory)

Toshiba Lighting & Technology has a JNLA accredited testing laboratory.

Toshiba Lighting & Technology's R&D Center is a testing laboratory accredited by the Japan National Laboratory Accreditation System (JNLA)* with the ISO/IEC 17025:2005 (JIS Q 17025:2005) standard for the testing of colors of light sources and the testing of electrical properties of luminaries (Laboratory code: JNLA 120336JP).

With JNLA accreditation, our R&D Center is authorized to issue test certificates with a JNLA symbol on them for photometric tests of straight-tube LED lamps and other LED lighting equipment on total luminous flux, light color, and color rendering using an integrating sphere, photometric tests of general-purpose light sources on total luminous flux, light color, and color rendering, and the measurement of luminous flux and light distribution characteristics of lighting equipment, within the accredited scope of testing colors of light sources and electrical properties of luminaries.

Our R&D Center became the first JNLA accredited testing laboratory in Japan on January 21, 2014, for measuring the light distribution characteristics of lighting equipment.

JNLA Accreditation

*Japan National Laboratory Accreditation System (JNLA)
JNLA is a testing laboratory accreditation system operated by the National Institute of Technology and Evaluation, based on the Industrial Standardization Act of Japan (formerly called the Japanese Industrial Standards Act).
JNLA assesses and accredits a testing laboratory for conformance with the requirements for a testing laboratory established by the International Organization for Standardization and the International Electrotechnical Commission (ISO/IEC 17025 standards).
An assessment for accreditation examines a testing laboratory upon request as to whether its quality management system as well as its testing facility and equipment are appropriate for conducting a specific JIS test and whether its quality management system is operated as required, based on a document review, an on-site assessment, and proficiency testing.