Policy of Personal Data Protection

1. Basic Policy of Personal Data Protection (Summary)

Toshiba Lighting & Technology Corporation respects personal data and regards protection of the same as both an essential aspect of business and an important social responsibility. This document describes our Privacy Policy for the handling personal data obtained.

We allow access to almost all of its services without any need to submit personal data. However, certain services, such as those described below, cannot be used without the provision of personal data.

- Registration for delivery services of our catalogues and publication.

- Registration for information services.

- Registration for membership services.

- Responses to questionnaires.

- Participation in events such as contests and prize offers.

- Applications to attend exhibitions, seminars, training sessions, etc.

- Provision of maintenance services.

In all these examples, personal data is required only to the extent necessary to support customer convenience, improve the quality of our services, or to offer services that better meet customer needs.

For the purposes of this policy, "personal data" is information that can be used to identify an individual, and which includes one or any combination of the following: name, age, date of birth, telephone number, e-mail address, street address, credit card number, bank account details, and details of inquiries to us.

2. Key Principles

Our basic Privacy Policy on three key principles.

(1) Specification of use
Whenever we ask for personal information, the purposes for which it will be used are specified in advance, and use is restricted to those purposes.

(2) Non-Disclosure to Third Parties
In principle, we do not disclose or provide personal data to third parties, except in the following circumstances.

- When express consent to do so is received from the person concerned.

- When an inquiry concerning a product or service can be more appropriately handled by our subsidiary or affiliate that is responsible for that product or service.

- When we consign such activities as promotional campaigns or competitions to other entities, in which cases personal data is covered by the terms of a non-disclosure agreement.

- When it is necessary to complete settlement of payment for products ordered or services provided (e.g. providing information to financial institutions to facilitate credit card transactions, etc.)

- When a judicial order or the like obliges us to disclose personal data.

- When the business is succeeded to another entity by way of a merger, corporate separation, transfer of business or otherwise.

- Provision of maintenance services.

(3) Secure Management of Personal data
We manage personal data in an appropriate manner. Security measures ensure that personal data is securely saved and kept from loss, misuse or improper alteration.

3. Use of Cookies, Web Beacons and Other Technologies

(1) "Cookies" are small packets of information that Web servers transmit to visitors' or users' browsers for the effective operation of the Internet. We may use cookies to customize or personalize Web sites in order to better meet your individual expectations or requirements, and to improve the contents of Web sites or the types of services provided. Browsers can be set to refuse cookies or to provide a warning whenever cookies are being received. However, computers that are set to refuse cookies will not be able to make use of useful functions, such as site personalization.

(2) "Web beacons" or "Clear GIF" is an invisible GIF that tells us how many visitors visited the page or access certain contents. We may also use these Web Beacons or other technologies to tailor the site to provide better customer service. These Web Beacons often work in conjunction with cookies but browsers can be set to refuse cookies or to provide warning whenever cookies are being received. Web beacons will still detect visits to these pages but we do not use this technology to access personally identifiable information.

4. Other Notes:

- We strictly observe all applicable Japanese laws regarding the handling of all personal data that it receives.

- We exercise the greatest possible caution to protect the privacy of children. Children under 16 years old are requested to provide personal data only after obtaining the consent of a parent or guardian.

- We may revise this Privacy Policy on the Web in order to better protect data or in accordance with changes in the relevant Japanese laws.

- We cannot be held responsible for the security of your personal data on other Web sites that are linked to our Web site.

- Please click here if you have any questions regarding the contents of this page.